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Hi James, I would like to confirm your appointment at 2 pm tomorrow with Samantha. Please let me know if you're unable to make it.
Thanks, Sophí

Can I come next Tuesday?

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Before, During, And
After The Visit.

AI-powered automation designed to simplify
customer experience management.

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Can I come next Tuesday?

Hi James, I would like to confirm your appointment at 2 pm tomorrow with Samantha. Please let me know if you're unable to make it.
Thanks, Sophí

Sure, at what time would you like to come on Tuesday?

Hi James, I would like to confirm your appointment at 2 pm tomorrow with Samantha. Please let me know if you're unable to make it.
Thanks, Sophí

Can I come next Tuesday?

Sure, at what time would you like to come on Tuesday?

Is 9 am available?

Hi James, I would like to confirm your appointment at 2 pm tomorrow with Samantha. Please let me know if you're unable to make it.
Thanks, Sophí

Can I come next Tuesday?

Sure, at what time would you like to come on Tuesday?

Is 9 am available?

It is! I've rescheduled your appointment for 9 am next Tuesday. We look forward to seeing you then!

Hi James, I would like to confirm your appointment at 2 pm tomorrow with Samantha. Please let me know if you're unable to make it.
Thanks, Sophí

Can I come next Tuesday?

Sure, at what time would you like to come on Tuesday?

Is 9 am available?

It is! I've rescheduled your appointment for 9 am next Tuesday. We look forward to seeing you then!

Thank you!

Customer Experience Focused

94%

of customers believe a high-quality experience is more important than the service. Sophí helps dealers deliver convenient and modern customer experiences.

85%

of customers said their service experience influenced their next purchase. Sophí helps retain customers through timely and personalized interactions.

90%

of text messages are read within 3 minutes.  Sophí engages customers using their communication method of choice to provide an efficient customer experience.

Targeted Campaigns For Every Stage Of The Customer Decision Journey

Automated By Sophí AI

Ready to see Sophí in action?

Text schedule, or schedule an appointment to Sophí using the link below and she will help you schedule a service appointment.  When integrated, Sophí will determine availability from your DMS.

SophíCX Service Suite Features

Conversational
Engagement

Sophí conversationally interacts with customers to increase engagement and results.

Omnichannel
Communication

Send conversational campaigns via email and/or SMS text message.

Automated
Scheduling

Sophí automatically schedules customers using appointment data from your DMS.

Seamless
Agent Transition

If Sophí is unable to help a customer, she automatically transitions the full conversation to a live agent.

Powerful
Reporting

Sophí delivers real-time reports showing new appointments, confirmations, reschedules, and cancellations.

Want to learn more about SophíCX Service Suite?

Schedule a demo to see how Sophí can create operational efficiencies and increase customer engagement, retention, and satisfaction.

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